Terms of Service
Version date: 03.08.2026
TERMS OF SERVICE (PUBLIC OFFER)
Service provider: B4ME, reg. No. 40203755902, VAT No. LV40203755902, e-mail: info@b4me.lv ("we" or the "Provider").
Version effective from: 03.08.2026. All previous and future versions are permanently available at: https://b4me.lv/tenant-agreement
1. NATURE AND LEGAL EFFECT OF THESE TERMS
1.1. These terms are a public offer — our unilateral, uniform proposal: you pay for the selected service package, and we provide the B4ME platform services included in it. No separate signed written contract is concluded, and none is required.
1.2. Under Section 1473 of the Civil Law of the Republic of Latvia, the form of a legal transaction is at the discretion of its parties, except in cases expressly specified by law — a standard written contract is not mandatory for services of this kind: https://likumi.lv/ta/id/90220-civillikums-ceturta-dala-saistibu-tiesibas#p1473
1.3. Integral parts of these terms:
- Annex 1 "Data Processing Terms": https://b4me.lv/tenant-agreement/dpa
- Privacy Policy: https://b4me.lv/privacy-policy
1.4. The services are intended solely for legal entities, self-employed persons and other parties acting in the course of their professional or business activity (B2B). By accepting these terms you confirm that you will use the platform for the purposes of your business or professional activity and that you are not a consumer within the meaning of the Consumer Rights Protection Law of the Republic of Latvia (https://likumi.lv/ta/id/23309-pateretaju-tiesibu-aizsardzibas-likums). Accordingly, consumer protection rules, including the right of withdrawal, do not apply to these terms.
2. ACCEPTANCE
2.1. These terms are deemed accepted by any of the following actions:
a) ticking the consent checkbox at registration;
b) confirming acceptance via the confirmation link we send;
c) paying any invoice issued by us;
d) continuing to use the platform after a new version takes effect (see Section 11).
2.2. The person accepting these terms on behalf of an organisation confirms being authorised to represent it.
3. THE SERVICE
3.1. The service is access to the B4ME platform (software as a service, SaaS) within the scope of the selected package. The composition (modules, features, limits) and price of a package are defined by the current package catalogue on the platform; the package is fixed at the moment of ordering/payment for the paid period.
3.2. We maintain the platform with due care: regular backups, security measures and reasonable efforts to ensure continuous availability. Planned maintenance is performed outside business hours where possible. No specific availability level (SLA) is guaranteed unless separately agreed in writing.
4. TERM AND OPERATING PRINCIPLE
4.1. These terms are of indefinite duration — they remain in force for as long as your account exists on the platform.
4.2. A payment does not "renew a contract" — it pays for the current access period of the selected package. If a period is not paid, access is suspended (data is preserved); access resumes upon payment. Suspension of access is not termination of these terms.
5. FEES AND PAYMENTS
5.1. Prices are stated in euro and include VAT (21%) unless stated otherwise. Invoices are issued electronically (B4ME series) and are valid without signature.
5.2. Payment is possible by payment card (via a payment intermediary) or by bank transfer against a prepayment invoice. A tax invoice is issued once payment is received.
5.3. Promotions, discounts and free periods apply under the conditions of their granting and do not override these terms.
6. YOUR OBLIGATIONS
6.1. Use the platform only for lawful purposes and in accordance with its functionality; refrain from actions endangering the security of the platform or other customers.
6.2. Keep access credentials secure and remain responsible for actions performed under your user accounts.
6.3. Ensure the data you enter has been obtained lawfully and that you are entitled to process it on the platform.
7. INTELLECTUAL PROPERTY RIGHTS
7.1. The B4ME platform, its source code, database structure, design, user interface, documentation, name, trade marks and logos are the intellectual property of the Provider or are used on another lawful basis. These terms do not transfer to you any ownership of the platform or any part of it.
7.2. For the duration of the paid period we grant you a non-exclusive, non-transferable right to use the platform within the scope of the selected package for the purposes of your business activity, without the right to grant sub-licences. This right ends when access ends.
7.3. The platform or any part of it may not be copied, modified, decompiled, reverse-engineered, leased, resold or used to create a competing service, except where expressly permitted by law.
7.4. The data, content and documents you or your users enter or upload to the platform remain your property. We make no claim to them and process them solely for providing the service in accordance with Annex 1 "Data Processing Terms"; we acquire no other rights to your data, and we do not sell it or use it for marketing or for training our own models.
7.5. If you provide us with suggestions or feedback about the platform, we may use them freely and without compensation to improve the platform. This does not apply to your data within the meaning of Section 7.4.
8. LIMITATION OF LIABILITY
8.1. The platform is provided "as is". We are not liable for indirect damages, lost profit, or the consequences of using the data in your dealings with third parties.
8.2. Our total liability shall in no event exceed the amount you have paid for the services during the 12 months preceding the claim.
8.3. Nothing in these terms limits liability that cannot be limited by law.
9. FORCE MAJEURE
9.1. The parties are not liable for failure to perform or for delay in performance caused by force majeure — circumstances that a party could not foresee, prevent or influence, including natural disasters, fire, warfare, acts of terrorism, sabotage, decisions of public authorities, failures of power supply or electronic communications networks, outages of data centres or other engaged service providers, and large-scale cyberattacks.
9.2. The party affected by such circumstances notifies the other party without undue delay. The deadline for performance is extended by the duration of those circumstances.
9.3. If force majeure continues for more than 60 days, either party may terminate the use of the service, and we refund the unused prepaid period proportionally.
10. DATA PROCESSING
10.1. With regard to the data you enter into the platform, you are the controller and we are the processor within the meaning of Article 28 of the General Data Protection Regulation (EU) 2016/679. Processing is governed by Annex 1 "Data Processing Terms": https://b4me.lv/tenant-agreement/dpa
10.2. The processing of platform users' personal data is described in the Privacy Policy: https://b4me.lv/privacy-policy
10.3. We send service-related notices (invoices, changes, security) to your designated administrator e-mail. You may opt out of marketing messages at any time.
11. AMENDMENTS
11.1. We may amend these terms by publishing a new version on the platform and notifying your administrator e-mail at least 30 days before it applies to you.
11.2. If you continue to use the platform after this period, or confirm the new version via the acceptance link, the new version is deemed accepted. If you disagree with the changes, you may stop using the services; we refund the unused prepaid period proportionally or, at your choice, apply the previous version until the end of the paid period.
11.3. Every version is stored permanently and remains publicly available together with its effective date.
12. TERMINATION AND DATA AFTER TERMINATION
12.1. You may stop using the platform at any time; prepayment for a started period is not refunded except as provided in Sections 11.2 and 9.3.
12.2. Upon your request, we provide an export of your data in a commonly used electronic format within 30 days.
12.3. If access has been suspended for more than 90 days and no data export has been requested, we may irreversibly delete your environment and data, giving at least 30 days' prior notice to the administrator e-mail.
13. GOVERNING LAW
13.1. These terms are governed by the laws of the Republic of Latvia. Disputes are resolved by negotiation; failing agreement — in the courts of the Republic of Latvia.
14. CONTACTS
B4ME, reg. No. 40203755902
E-mail: info@b4me.lv
Portal: https://b4me.lv
Service provider: B4ME, reg. No. 40203755902, VAT No. LV40203755902, e-mail: info@b4me.lv ("we" or the "Provider").
Version effective from: 03.08.2026. All previous and future versions are permanently available at: https://b4me.lv/tenant-agreement
1. NATURE AND LEGAL EFFECT OF THESE TERMS
1.1. These terms are a public offer — our unilateral, uniform proposal: you pay for the selected service package, and we provide the B4ME platform services included in it. No separate signed written contract is concluded, and none is required.
1.2. Under Section 1473 of the Civil Law of the Republic of Latvia, the form of a legal transaction is at the discretion of its parties, except in cases expressly specified by law — a standard written contract is not mandatory for services of this kind: https://likumi.lv/ta/id/90220-civillikums-ceturta-dala-saistibu-tiesibas#p1473
1.3. Integral parts of these terms:
- Annex 1 "Data Processing Terms": https://b4me.lv/tenant-agreement/dpa
- Privacy Policy: https://b4me.lv/privacy-policy
1.4. The services are intended solely for legal entities, self-employed persons and other parties acting in the course of their professional or business activity (B2B). By accepting these terms you confirm that you will use the platform for the purposes of your business or professional activity and that you are not a consumer within the meaning of the Consumer Rights Protection Law of the Republic of Latvia (https://likumi.lv/ta/id/23309-pateretaju-tiesibu-aizsardzibas-likums). Accordingly, consumer protection rules, including the right of withdrawal, do not apply to these terms.
2. ACCEPTANCE
2.1. These terms are deemed accepted by any of the following actions:
a) ticking the consent checkbox at registration;
b) confirming acceptance via the confirmation link we send;
c) paying any invoice issued by us;
d) continuing to use the platform after a new version takes effect (see Section 11).
2.2. The person accepting these terms on behalf of an organisation confirms being authorised to represent it.
3. THE SERVICE
3.1. The service is access to the B4ME platform (software as a service, SaaS) within the scope of the selected package. The composition (modules, features, limits) and price of a package are defined by the current package catalogue on the platform; the package is fixed at the moment of ordering/payment for the paid period.
3.2. We maintain the platform with due care: regular backups, security measures and reasonable efforts to ensure continuous availability. Planned maintenance is performed outside business hours where possible. No specific availability level (SLA) is guaranteed unless separately agreed in writing.
4. TERM AND OPERATING PRINCIPLE
4.1. These terms are of indefinite duration — they remain in force for as long as your account exists on the platform.
4.2. A payment does not "renew a contract" — it pays for the current access period of the selected package. If a period is not paid, access is suspended (data is preserved); access resumes upon payment. Suspension of access is not termination of these terms.
5. FEES AND PAYMENTS
5.1. Prices are stated in euro and include VAT (21%) unless stated otherwise. Invoices are issued electronically (B4ME series) and are valid without signature.
5.2. Payment is possible by payment card (via a payment intermediary) or by bank transfer against a prepayment invoice. A tax invoice is issued once payment is received.
5.3. Promotions, discounts and free periods apply under the conditions of their granting and do not override these terms.
6. YOUR OBLIGATIONS
6.1. Use the platform only for lawful purposes and in accordance with its functionality; refrain from actions endangering the security of the platform or other customers.
6.2. Keep access credentials secure and remain responsible for actions performed under your user accounts.
6.3. Ensure the data you enter has been obtained lawfully and that you are entitled to process it on the platform.
7. INTELLECTUAL PROPERTY RIGHTS
7.1. The B4ME platform, its source code, database structure, design, user interface, documentation, name, trade marks and logos are the intellectual property of the Provider or are used on another lawful basis. These terms do not transfer to you any ownership of the platform or any part of it.
7.2. For the duration of the paid period we grant you a non-exclusive, non-transferable right to use the platform within the scope of the selected package for the purposes of your business activity, without the right to grant sub-licences. This right ends when access ends.
7.3. The platform or any part of it may not be copied, modified, decompiled, reverse-engineered, leased, resold or used to create a competing service, except where expressly permitted by law.
7.4. The data, content and documents you or your users enter or upload to the platform remain your property. We make no claim to them and process them solely for providing the service in accordance with Annex 1 "Data Processing Terms"; we acquire no other rights to your data, and we do not sell it or use it for marketing or for training our own models.
7.5. If you provide us with suggestions or feedback about the platform, we may use them freely and without compensation to improve the platform. This does not apply to your data within the meaning of Section 7.4.
8. LIMITATION OF LIABILITY
8.1. The platform is provided "as is". We are not liable for indirect damages, lost profit, or the consequences of using the data in your dealings with third parties.
8.2. Our total liability shall in no event exceed the amount you have paid for the services during the 12 months preceding the claim.
8.3. Nothing in these terms limits liability that cannot be limited by law.
9. FORCE MAJEURE
9.1. The parties are not liable for failure to perform or for delay in performance caused by force majeure — circumstances that a party could not foresee, prevent or influence, including natural disasters, fire, warfare, acts of terrorism, sabotage, decisions of public authorities, failures of power supply or electronic communications networks, outages of data centres or other engaged service providers, and large-scale cyberattacks.
9.2. The party affected by such circumstances notifies the other party without undue delay. The deadline for performance is extended by the duration of those circumstances.
9.3. If force majeure continues for more than 60 days, either party may terminate the use of the service, and we refund the unused prepaid period proportionally.
10. DATA PROCESSING
10.1. With regard to the data you enter into the platform, you are the controller and we are the processor within the meaning of Article 28 of the General Data Protection Regulation (EU) 2016/679. Processing is governed by Annex 1 "Data Processing Terms": https://b4me.lv/tenant-agreement/dpa
10.2. The processing of platform users' personal data is described in the Privacy Policy: https://b4me.lv/privacy-policy
10.3. We send service-related notices (invoices, changes, security) to your designated administrator e-mail. You may opt out of marketing messages at any time.
11. AMENDMENTS
11.1. We may amend these terms by publishing a new version on the platform and notifying your administrator e-mail at least 30 days before it applies to you.
11.2. If you continue to use the platform after this period, or confirm the new version via the acceptance link, the new version is deemed accepted. If you disagree with the changes, you may stop using the services; we refund the unused prepaid period proportionally or, at your choice, apply the previous version until the end of the paid period.
11.3. Every version is stored permanently and remains publicly available together with its effective date.
12. TERMINATION AND DATA AFTER TERMINATION
12.1. You may stop using the platform at any time; prepayment for a started period is not refunded except as provided in Sections 11.2 and 9.3.
12.2. Upon your request, we provide an export of your data in a commonly used electronic format within 30 days.
12.3. If access has been suspended for more than 90 days and no data export has been requested, we may irreversibly delete your environment and data, giving at least 30 days' prior notice to the administrator e-mail.
13. GOVERNING LAW
13.1. These terms are governed by the laws of the Republic of Latvia. Disputes are resolved by negotiation; failing agreement — in the courts of the Republic of Latvia.
14. CONTACTS
B4ME, reg. No. 40203755902
E-mail: info@b4me.lv
Portal: https://b4me.lv